Insights

Lessons from the field. Hiring strategies, operator insights, and what we are seeing in the market.

HiringLeadershipGMOct 5, 2024

How to Hire a General Manager for Your SMB

The GM is the most important hire in a small business. Here's the playbook: what to look for, what to avoid, and how to structure the first 90 days.

By Nathan Lenahan

HiringOperationsSep 10, 2024

What Is an Operator? (And What Isn't)

An operator is a P&L owner. They sit at the intersection of sales and operations, treat the business as theirs, and make the numbers move. Here's what that actually means—and why it matters for your hire.

By Nathan Lenahan

HiringLeadershipAug 15, 2024

When's the Right Time to Hire an Operator for Your Business?

If you're feeling stretched, stuck in the weeds, or like your business can't grow without you — it might be time to hire an operator. Here's how to know for sure.

By Nathan Lenahan